Configure Outlook For Mac 2011 Office 365
Launch Outlook 2011 (Mac). From the Tools menu, select Accounts. On the Add an Account screen, click Exchange Account. If you do not see the Exchange Account option, click the “+” symbol in the lower left-hand corner to open the pull-down menu. Choose Exchange from this pull-down menu. Outlook for Microsoft 365 Outlook for Microsoft 365 for Mac Outlook 2019 Outlook 2016 Office for business Microsoft 365 admin Outlook 2013 Office 365 Small Business Outlook Web App for Office 365. Outlook.com, Hotmail.com, Live.com and Google accounts can be set up in a few quick steps. Select Outlook Preferences Account.
- Configure Outlook For Mac 2011 Office 365 Outlook
- Outlook For Mac Download
- Microsoft Office 365 Outlook Setup
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Original KB number: 2830042
Problem
When you try to set up Microsoft Outlook for Mac 2011 to use the archive mailbox feature in Exchange Online for Office 365, your attempt fails.
Workaround
To work around this behavior, use Outlook Web App for mail, and apply retention policies in Exchange Online. Use the following settings when you apply the retention policies:
| Tag name | Tag type | Retention age limit (days) | Retention action |
|---|---|---|---|
| Personal 1-years move to archive | Personal | 365 | Move to archive |
| Personal 5-years move to archive | Personal | 1825 | Move to archive |
| *Personal never move to archive | Personal | No age limit | Move to archive |
| *This tag is not enabled by default. Items that have this retention tag are either never moved or never deleted. |
Configure Outlook For Mac 2011 Office 365 Outlook
For more information about retention policies in Exchange Online, see Retention tags and retention policies.
Whereas Outlook for Mac 2011 doesn't support the archive feature, Outlook 2016 for Mac does support the archive feature. When you use Outlook 2016 for Mac, you can access your archive and move mail items into your archive.
More information
You can create an archive mailbox for a user's primary cloud-based mailbox. Users can use the archive mailbox (also known as a personal archive) to store historical messaging data by moving or copying messages from their primary mailbox to their archive mailbox. The archived messages reside in the cloud, and users can access the messages by using Outlook 2016 for Mac, Outlook 2013, Outlook 2010, or Outlook Web App.
Outlook For Mac Download
For more information about the archive mailbox feature in Exchange Online, see Enable or disable an archive mailbox in Exchange Online.
Microsoft Office 365 Outlook Setup
Still need help? Go to Microsoft Community.